How do you bridge the gap between technical complexity and business value while fostering a culture of empathy in the modern workplace? I spoke with Zohra Mutabanna on the Inside Tech Comm podcast.

Zohra and I delve into the crucial role that empathy, clarity, and trust play in establishing effective communication strategies. Sharing our experiences, we take you on a journey through a landscape where active listening and detailed clarity aren’t just nice-to-have, but crucial for success.

We talk about maintaining consistency within a large team, and how a structured team, clever use of tools, and fostering a culture of collaboration can create great remote-first workplaces.

We also explore the potentials and pitfalls of AI in technical writing and remote work. We share our experiences with AI tools like ChatGPT and Bard, and how they can either be a game-changer or a challenging adversary.